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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Luisito Duran

June 30, 2023

5  out of  5 rating by Luisito Duran
"Awesome experience, pleasant conversation."

jignesh bhatt

May 23, 2023

5  out of  5 rating by jignesh bhatt
"Thank you so much for the amazing service and assistance with auto and renters insurance! Highly recommend this agency, the agent and the entire team!"

Paresh Priyadarshni

April 20, 2023

5  out of  5 rating by Paresh Priyadarshni
"Amazing service, co-operative staff, complete satisfaction 🥰"

Sunil Mandaliya

April 19, 2023

5  out of  5 rating by Sunil Mandaliya
"Smit was very helpful in getting my car issue resolved. He led me through all the steps and was willing to stay with the issue to resolution. I like that he answered the phone when I called looking for help. No recorded message. Great service! Great agent!"

shrushti 1210

March 30, 2023

5  out of  5 rating by shrushti 1210
"Smit and team were wonderful to work with and provided an amazing service and rate i loved for my car insurance and even helped with getting life insurance which i had been putting off for a long time! Overall, great service and team of insurance professionals at this place. Highly recommended!"

Caleb Davison

March 29, 2023

1  out of  5 rating by Caleb Davison
"I had to take out a claim last August for hail damage done to my roof and some of my siding. State Farm has been horrible to work with. My agent is just a middle man and has no say in the matter, but I'm leaving a bad review so people can see how awful State Farm has become in the past 10 years. All they care about is taking your money, but not paying out when there is an actual claim of damages. They will do all they can to get out of it. The claims offices refused to return phone calls and emails and eventually would say there was nothing I could do. They refused to give me a second adjustor to provide a second opinion. As a result of their negligence, I took out a second claim (so I could have a second adjustor) in order to actually have representation. I had to file a claim with the IL department of Insurance and within a day of me opening up that claim, they FINALLY allowed me to have an engineering assessment (which is done to their interest and not the interest of the homeowner). After that happened, I received a threatening letter from State Farm corporate offices threatening to drop me if I kept opening home claims (which were opened for the actual damages). Despite having the damages, they claimed that only 10 of my shingles were damaged, which is entirely not the case. After 8 months of fighting them back and forth, I am now going to have to spend money to take them to appraisal and hopefully win against their dishonest business practices of avoiding any possible payouts."

Johnathan Mechling

March 16, 2023

5  out of  5 rating by Johnathan Mechling
"They were nice, very helpful. They also made me feel like they cared about me and my finances."

Eric Harr

March 8, 2023

1  out of  5 rating by Eric Harr
"Smit is never available to take phone calls, and literally did nothing to help me with my claim. Simply a middle man between customers and claims specialists who treated my wife and I like absolute garbage."
Profile photo of Linn Hafele

Linn Hafele

February 2, 2023

5  out of  5 rating by Linn Hafele
"It’s always a great experience with Smit, Amy and Statefarm! When I jump in my car, I know I’m well protected with good vibes!"

Arthur Hanley

January 13, 2023

5  out of  5 rating by Arthur Hanley
"Smit was very helpful in getting my Honda Pilot issue resolved. He led me through all the steps and was willing to stay with the issue to resolution. I like that he answered the phone when I called looking for help. No recorded message. Great service! Great agent!"

Amy Schurman

January 11, 2023

5  out of  5 rating by Amy Schurman
"Such a great place for life, home & auto insurance! Amazing and helpful staff. I definitely recommend this office!"

Casandra Hines

January 10, 2023

5  out of  5 rating by Casandra Hines
"Thank you Smit Shah office for all you did with my Insurance I have all three house , car , life insurance!!"

Gus Alcaraz

November 17, 2022

5  out of  5 rating by Gus Alcaraz
"They are amazing and very friendly people! They make you feel welcome and will help you every step of the way “like a true neighbors” they will be there!!!"

Danny Dunn

September 29, 2022

5  out of  5 rating by Danny Dunn
"Smit and his staff are always attentive to my needs when I have any issues arrise. If you have any insurance needs or questions, i would highly recommend this office."

Amanda Herrin

September 29, 2022

5  out of  5 rating by Amanda Herrin
"Great customer service they are friendly, helpful and make everything easy to understand. Thank you!"

Darius Setiadi

September 29, 2022

5  out of  5 rating by Darius Setiadi
"They have a good rate for my insurance and they’re amazing and reliable people! Love them.GBU🙏"

Gabriel Virrueta

September 23, 2022

5  out of  5 rating by Gabriel Virrueta
"Most friendly and hardest working agent will be really tough to find!!! Way to go!! And thank you!!!!"

Lamont Brown

September 21, 2022

5  out of  5 rating by Lamont Brown
"Great job awesome"

Nicole Theobald

September 13, 2022

5  out of  5 rating by Nicole Theobald
"Smit and Amy are awesome!! Every time I have a question they respond immediately with a solution. They are caring and very knowledgeable. Never disappointed. Highly recommend."

Rick Spencer

September 9, 2022

5  out of  5 rating by Rick Spencer
"Smit and Amy have been great to work with, they are reliable, knowledgeable and just great people!"

Josh Sid

July 21, 2022

5  out of  5 rating by Josh Sid
"Smit made everything quick and easy. He explained everything in easy to understand terms and ended up saving me more money than either of us thought. If you're in the market for insurance, give him a call!"

Norma Hartman

June 17, 2022

5  out of  5 rating by Norma Hartman
"Met with Smit Shaw to review my life insurance policies. Shaw was extremely personable, knowledgeable and he was not rushed. We appreciated his time"

Verruca Lexi

May 13, 2022

5  out of  5 rating by Verruca Lexi
"Smit is an awesome agent! Quick to respond, & always finds a solution or the info. I need the most! Really friendly and efficient!"

Emma Arnold

May 13, 2022

5  out of  5 rating by Emma Arnold
"Nothing but great experiences with Smit & his team. They’re all extremely welcoming & will do their absolute best to get you everything you need. Working with Statefarms drive safe & save app has saved me HUNDREDS of dollars. Extremely grateful to have found them! Great group all around!"

Christine Haynes

May 12, 2022

5  out of  5 rating by Christine Haynes
"Smit has gone above and beyond to help our family get good insurance. I highly recommend him."